Our client is a philanthropic organisation working to forge a fair future by challenging inequalities and campaigning for meaningful change. They are a data-driven organisation, guided by research from experts around the world to develop tools, standards and insights that inform and influence policy decisions. To stay focused on their mission and strategic priorities, it was important for them to be able to confidently scale and support their data and integration platforms.
Following the recent uplift of their analytics and integration platforms, our client required a flexible support model to maintain performance and adapt to growing demand.
Key challenges included the need for platform stabilisation, proactive monitoring, and access to skilled resources with deep domain familiarity.
Support had to accommodate platform fluctuations, provide expert guidance to internal teams, and align with concurrent enhancement projects, without introducing additional overhead or complexity.
DataDivers proposed our responsive managed support services, which span both analytics and integration environments. We call these support services Valve.
The Valve support model provides scalable access to experienced on-the-ground professionals who are familiar with our client’s platforms and context.
Services include proactive health checks, maintenance, and continuous improvement initiatives. For analytics, support covers data quality, onboarding of new pipelines, and advisory services. For integrations, we ensure operational stability across Python-based APIs, file transfers, and critical financial workflows, while aligning to DevOps principles wherever feasible.
With expert assistance from DataDivers readily available through Valve managed support, our client is able to:
Data is the lifeblood of every transformation, so let's dive into organising, analysing, and visualising yours.
Reach out today to speak to one of the DataDivers team via the form or by emailing us at contact_us@datadivers.io.
DataDivers is part of Rmkble
